support is not responding to our ticekt

buy

Dear company management team

We purchased your product six weeks ago but still couldn't use it. There was a problem with our server for installation for two weeks we changed our hosting. We repaid the installation fee again for two weeks there is no single reply on the following ticket :

Tracking ID: ZHP-ZHE-W8G2

Tracking ID😛VL-33P-WDM6

We board about this kind of service at least they must know what the issue is

we hope they reply soon

vaneayoung

buy Hello,

Sorry for the delay, please check your ticket.

buy

thanks for your prompt follow up I have replied to the ticket please check it now

buy

any update ?

buy

you have promised that you will solve my issue in 2 days today is 3rd days no thing you have update us